Turn every conversation into a sales opportunity.
Don't just answer inquiries. Mujeeb is an intelligent customer service platform that transforms your customer support from a cost center that drains your budget into a growth engine that multiplies your sales.
More intelligence, less “Your service is bad.”
Not just a support tool — a growth engine built for e-commerce.
Hi! Where’s my order #3879219? 📦
AI handlingIs this available in beige?
2@yourstore I need the larger size
1Comparing two options…
Order confirmed, thank you!
Do you ship to Jeddah?
A platform that blends AI with your team
One inbox for every channel, an AI employee that knows your store, and the numbers that prove what support is worth.
An AI That Actually Works
An AI employee that works 24/7. Solves complex problems professionally and quickly, and markets products to customers based on order history and cart products.
Comprehensive and Clear Insights
A dashboard that reveals the true value of each conversation and its impact on store sales — measure each employee's performance and the total impact of customer service on your sales.
Built natively for Arabic
Not just translated — Mujeeb understands Arabic dialect nuances and replies the way your customers in Saudi Arabia and the wider MENA region actually speak.
Retargeting & Personalized Campaigns
Recover abandoned carts, send automatic post-purchase follow-ups, and launch bulk WhatsApp campaigns with ready-made templates. Auto-segment customers by purchase behavior and lifetime value.
Smooth human handoff
Mujeeb recognizes critical cases and angry customers, alerts your team and passes the conversation on — with full context, so nobody repeats themselves.
Official WhatsApp Business API
Mujeeb is a Meta-approved app and Meta Business Partner, so your number stays secure as long as you follow WhatsApp policies.
Don’t wait for customers to ask
Meet shoppers where they browse and engage, then turn moments of intent into conversations that move them closer to checkout.
LiveChat that starts the sale
See visitors while they browse and start the conversation yourself. Help hesitant shoppers, answer questions before they leave, and guide more visits toward checkout.
- Proactively engage store visitors
- Instant answers that reduce drop-off
- More chances to turn visits into orders
Every comment or mention could be your next order
Bring Instagram and TikTok comments and mentions into one inbox, so your team can respond while interest is high instead of losing opportunities in a sea of notifications.
- Never miss a comment or mention
- Reply faster from one screen
- Turn public engagement into conversations and sales
How Mujeeb changes your store’s results
Not just a support tool — a growth engine built for e-commerce.
No more “What’s your order number?”
Your team knows everything before typing a word
The moment any conversation is opened, your agent sees the complete customer picture — past orders, current cart, lifetime value, and previous complaint history. Problems solved in seconds, not minutes.
- Complete Order History
- Current Cart Contents
- Customer Lifetime Value
- Instant Resolution
Not a bot — a real smart employee
AI that knows your products and serves 24/7
An AI agent trained on your products, policies, and store data. Tracks orders, handles complaints, and recommends the right products based on purchase history. Works while you sleep — no vacations, no sick days.
- Resolves 80% Automatically
- Real Order Tracking
- Personalized Recommendations
- Smooth Human Handoff
Recover lost sales
Recover customers and send the right offer to the right segment
Generic CS tools wait for the customer to reach out. Mujeeb acts first — sending proactive messages that recover sales before they’re lost, and auto-segmenting your customers so every campaign hits the right audience.
- Abandoned Cart Recovery
- Post-Purchase Follow-up
- Bulk WhatsApp Campaigns
- Auto Customer Segments
Connect every conversation to sales — directly
How much in sales came from customer service today?
An analytics dashboard that directly links every conversation to sales. Track agent performance, AI automation efficiency, and sales recovered from automated cart recovery campaigns.
- Support-Attributed Sales
- AI Resolution Efficiency
- Abandoned Cart Recovery
- Agent Sales Performance
Generic support tools don’t understand e‑commerce
- Agent starts from scratch and wastes the customer's time asking for an order number
- A bot with scripted replies and a robotic tone — no store context at all
- Waits for customers to come back on their own — they usually don’t
- Only counts how many tickets were closed today
- Agent opens chat and instantly sees order history, cart, and lifetime value
- AI connected to your store knowing your exact orders and products
- Auto-segments customers and sends targeted messages to recover sales
- Directly measures the impact of customer service on sales
Manage sales smarter & save your team’s time
Fully integrate Mujeeb with leading ERP systems, and manage your advanced operations and multiple branches directly from a single chat screen. No more switching between systems.
Unified Omnichannel Profile
Connect your physical branch purchases with your online store to understand real purchasing power and serve customers personally.
Smart Targeting Campaigns
Send personalized WhatsApp offers based on branch purchase history, turning physical visitors into loyal online customers.
Data & Intelligence Center
No more fragmented data. All operations from ERP, stores, and WhatsApp meet in one place for a 360-degree view.
POS & Branch Invoice Automation
Automatically send POS invoices as PDFs to your customer's WhatsApp at the moment of purchase to build lasting loyalty.
Your store deserves customer service that grows with it.
E-commerce store owners use Mujeeb to transform their customer service department from a money-draining cost center into a growth engine that drives sales.
From the Mujeeb journal
Mujeeb AI is the artificial intelligence agent that acts as a 24/7 "super employee" within the Mujeeb platform. It recognizes the customer at first glance, instantly accessing their order history and cart contents, to professionally solve order and delivery issues, and intelligently market products to increase cart value — all without human intervention.
See Mujeeb on your own store
Contact us to book a demo and try the platform. Setup takes minutes — Mujeeb connects to Salla, Zid or your custom store and your WhatsApp Business API account.
- Live walkthrough with your own products
- Connects to Salla, Zid, Odoo or a custom store
- Official WhatsApp Business API — Meta Business Partner