Terms and Conditions

Mujeeb is an intelligent AI-powered customer service platform designed to automate and enhance the customer service experience for e-commerce stores. The platform provides smart and instant responses to customer inquiries through various communication channels such as WhatsApp and Instagram, with direct integration with e-commerce platforms like Salla and Zid.

A. These terms and conditions govern your access to and use of the Mujeeb website. By using the website and platform, you acknowledge and agree to comply with all provisions of these terms.

B. Access to and use of the website must be within the framework of the law and Mujeeb policies, ensuring safe and responsible use of the platform.

A. Mujeeb grants you permission to visit the website and use the platform and its services, provided you comply with all applicable laws and regulatory requirements.

B. We guarantee that the platform and its services will be available continuously and without interruption, according to a Service Level Agreement (SLA) of 99%. However, you agree that any unavailability or occasional interruption may occur within the framework of the service level agreement, and no liability is incurred towards Mujeeb.

A. Mujeeb disclaims responsibility for any loss or damage that may arise from your use of the website, platform, or any content on it.

B. Mujeeb is not responsible for content generated by artificial intelligence or third parties.

C. Mujeeb is not responsible for any content that appears on other websites that may be linked to the platform. You must ensure that any external links do not violate the rights of any third party.

D. Mujeeb is not responsible for the accuracy of automated responses generated by artificial intelligence. The user is responsible for reviewing and verifying product and order data provided to customers.

A. The service must be used legally and ethically. Using the service for any illegal or harmful purpose is prohibited.

B. You agree not to use the platform in ways that may cause harm or disruption to the service or affect others' enjoyment of it. Using the platform requires full compliance with all applicable laws and policies.

A. We reserve the right to modify or discontinue any part of the platform if necessary. We will strive to notify you in advance of any important changes, and we always seek to ensure continuity of your service without negative impact.

B. We reserve the right to modify or update these terms and conditions from time to time without prior notice. We recommend reviewing them regularly to ensure you are aware of any changes.

C. You will be able to learn about any updates to these terms by visiting this page periodically.

A. All content and materials available on this website and platform are the exclusive property of Mujeeb and licensed to it. These contents are protected under applicable copyright, publishing rights and trademark laws.

B. You are not permitted to reproduce, distribute, or modify any part of the content without obtaining prior written permission from Mujeeb.

A. You agree to compensate and protect Mujeeb, its employees and agents from any claims, losses or damages arising from your use of the website or service.

B. The user is responsible for all activities that occur through their account and must take all necessary measures to protect account information.

These terms are subject to and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes that may arise regarding the use of the website or service will be resolved in accordance with Saudi laws.

If you have any inquiries or comments regarding these terms and conditions, we welcome you to contact us via email: contact@intelidexer.com